Privacy Notice
Effective Date: Sep 30, 2025
1. Account Creation and Eligibility Requirements
Users must be at least 18 years old or have legal parental/guardian consent. Accurate, complete information is required for account creation.
Only users who are verified as FundHeroes are eligible to create fundraising campaigns on Fundme.cloud. Becoming a FundHero requires meeting specific criteria and passing our verification process. Supporters and general users may still contribute to campaigns and browse the platform.
2. How We Use Your Information
We use your information to provide services, process contributions, verify identity, communicate updates, and improve our platform.
3. Payment Information
All payments are processed securely by our partner Monime. We do not store your full payment credentials. Monime's privacy policy governs their handling of your data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and deliver relevant content. You can adjust cookie settings through your browser.
5. Sharing of Data
We do not sell your personal data. We may share information with trusted service providers for platform functionality, compliance, and legal obligations.
6. Your Rights & Choices
You have the right to access, correct, delete, or restrict the use of your personal data. Contact us at support@fundme.cloud for requests.
7. Data Retention
We retain your data as long as necessary for legal, operational, and security purposes. We delete or anonymize data once it's no longer required.
8. Security Measures
We implement reasonable security practices to protect your data. However, no online platform is completely secure. Please use strong passwords and stay alert to phishing.
9. Children’s Privacy
Fundme.cloud is not intended for users under 13. We do not knowingly collect personal information from children without verifiable consent.
10. Policy Updates
We may revise this Privacy Notice occasionally. Updates will be posted here with a new effective date. Continued use of the platform signifies acceptance.
11. Contact Us
For privacy-related questions, contact us at support@fundme.cloud.